FAQ

How do I personalize my product?
You can add your custom text, name, or design directly on the product page before adding it to the cart.

What if I make a typo in my personalization?
Double-check your input before checkout. Contact us immediately if you notice an error, and we’ll try to fix it before production.

How long does it take to make a personalized product?
Most items take 2–5 business days to create, depending on the complexity.

Can I change or cancel my order?
Orders can only be changed or canceled before production starts. Contact our support team as soon as possible.

What materials do you use?
We use high-quality, eco-friendly, and safe materials for all personalized products.

Do you ship internationally?
Yes! We offer worldwide shipping with tracking for all orders.

Are your products safe for children?
Yes! All our toys and learning materials meet strict safety standards.

What age group are your products suitable for?
Each product description lists the recommended age range. We offer products for toddlers up to older children.

Can I get products that help with specific skills?
Yes! We have items for reading, math, motor skills, creativity, and STEM learning.

Do you offer gift sets or bundles?
Yes! We offer curated learning kits that combine multiple educational products.

How long does shipping take?
Shipping usually takes 3–7 business days domestically and 7–14 days internationally.

Can I return a product if my child doesn’t like it?
Yes! We have a 14-day money-back guarantee on all not personalized products.

Do you offer personalized kids products?
Yes! Many of our educational items can be personalized with a child’s name or a custom message.

How can I be sure my order will arrive on time?
All orders are shipped with tracking. We also offer fast processing for personalized items to ensure timely delivery.

What makes your products high quality?
We use durable, eco-friendly materials and carefully test all items to ensure they are long-lasting, safe, and enjoyable.